Read-only access
Audits use the Global Reader role. We see settings, not the content of mail and files.
How we work
Every engagement follows the same process. You know what’s happening, who has access and what you get at the end.
How an engagement runs
- 01
Consultation
20 minutes online, no preparation. We identify where your company loses the most time and where to start.
- 02
Proposal
A concrete scope, what is and isn’t included, the licences needed and an indicative timeline. No hidden items.
- 03
Contract and NDA
Before any access, we sign the contract, an NDA and a GDPR data processing agreement.
- 04
Access
Named accounts with two-step sign-in (MFA) and only the roles the work needs. An audit needs read-only access.
- 05
Delivery and verification
We roll changes out gradually and log each one. We verify the result with you in real use.
- 06
Handover
Documentation, a handover record and a short meeting with the owner. The system remains under your control.
- 07
Access removal or management
Without ongoing management, we remove our access within 5 business days and confirm it.
Security and discretion
We work where your data lives. That’s why these rules apply to every engagement, no exceptions.
A named team under NDA
You know exactly which of us has access. No shared accounts, no anonymous technicians.
Least privilege
Only the roles a task needs, and only for as long as it takes.
GDPR and a processing agreement
We process your people’s personal data only under contract and only for the engagement.
Every change logged
What, when, who, why and how to roll it back. The log is part of the documentation.
Access removed at the end
We delete ClearAccess accounts and confirm it. Audit data is deleted as agreed.
What you get at the end
- Documentation the owner can read, too
- A change log with rollback steps
- Staff guides where a change affects them
- A handover record and a meeting to walk through it
Working with your IT
We leave hardware, networks, printers and helpdesk to IT companies or your internal IT. If you have IT, we agree on who does what. If not, we recommend a trusted IT company.
What ClearAccess doesn’t do
- Hardware and printers
- Networks and Wi-Fi
- User support (helpdesk)
- Licence reselling
Not sure where to start? In a 20-minute consultation we’ll propose the first step.
20 minutes online. No preparation, no commitment.
Book a 20-minute consultation