Service 06

Ongoing management

Joiners, leavers, licences and a monthly security check. Predictable, for a monthly fee.

For companies that want reliable operations and predictable monthly costs.

What we help with

Microsoft 365 needs ongoing care: a new hire, a leaver, a role change, licences, security checks. When someone does it “on the side”, things get postponed and risks grow.

Outcome

Joiners and leavers, security checks and a monthly report for the owner.

What the service includes

Essentials

Joiners, leavers, licences and a monthly security check.

Operations

Plus upkeep of automations, reports and permissions.

Complete

Plus new automations and a regular meeting with the owner.

How it works
  1. 1

    We start with an audit or baseline security, so we never manage an unknown state.

  2. 2

    We agree who reports joiners and leavers to us, and how (email or a form).

  3. 3

    Joiners and leavers follow a prepared procedure.

  4. 4

    Every month we check security and licences.

  5. 5

    The owner gets a monthly report; higher tiers include a regular meeting.

  6. 6

    Small changes are included; larger projects by agreement.

What you get

  • Joiners: account, licence, groups, access and instructions for the new person
  • Leavers: immediate block, mail and data handover, licence released
  • A monthly security check
  • A monthly report for the owner
  • In the Operations and Complete tiers, upkeep of automations and reports

What’s needed

  • An initial audit or baseline security
  • A contact person who reports joiners and leavers
  • Access with user and licence management roles
Example scenario

A salesperson leaves for a competitor: within an hour they can’t sign in anywhere, their manager takes over the mailbox, clients get a new contact and the licence stops being billed.

We work withMicrosoft 365 adminEntra IDExchangeTeams

FAQ about this service

How fast do you respond?

It depends on the tier. Response times are in the contract; security incidents get faster responses than regular requests.

Do you provide user support and hardware management?

No, helpdesk and hardware are not part of our services. We recommend a trusted IT company and are happy to work with them.

Can we end the management service?

Yes, with the notice period in the contract. At the end we hand over documentation and remove our access.

Want to know if it pays off for you?

20 minutes online. No preparation, no commitment.

Book a 20-minute consultation